It can be frustrating not to know where to turn when you’re dealing with City Hall. When you’ve got a problem, you need resources.
An honest and responsive city government was what Mayor Shirley Franklin promised when she took office. Armed with candor, determination and vision, Franklin launched the “Pothole Posse” in January 2002 to repair Atlanta’s streets—just one of many initiatives to regain citizens’ faith in government.
Here you’ll learn how to report and resolve city-related problems including how to report a pothole. Our City Directory lists every department and how to reach it. We’ve also included a special section on programs and services dedicated to our Senior Citizens. Click here to learn about Trash Collection and Water and Sewer issues.
Whether you are a resident or an employee, you’ll know where to turn when you need help from the City of Atlanta.