Benjamin DeCosta
General Manager |
Mission
To be the World's Best Airport by Exceeding Customer Expectations.
Office of the General Manager
Benjamin DeCosta, General Manager
The City of Atlanta's Department of Aviation is responsible for the operation of the Hartsfield-Jackson Atlanta International Airport. The General Manager of Aviation directs its activity. The Airport is classified as a large hub by the Federal Aviation Administration and is the principal air carrier airport serving Georgia and the Southeastern United States. It also serves as a primary transfer point in the national air transportation system. The Airport occupies a 3,750 acre site in Clayton and Fulton counties, Georgia, about 10 miles by road south of downtown Atlanta. In 2002, more than 76 million passengers were processed at the Airport, making it the busiest passenger airport in the world. Atlanta is a connecting hub for Delta Air Lines, Inc. and Airtran Airways. This has resulted in a large number of destination offerings to and from Atlanta as compared to other similarly sized communities, as well as significant economic benefit for the region.
Information Services Division
Lance Lyttle, Chief Information Officer
The division provides the leadership and technological vision for the Department of Aviation. The division sets technological and platform standards as well as guides the priorities of the various divisions and individuals involved in the promotion and use of technology throughout the Department. The team is responsible for coordinating and managing all ISD efforts, requirements, and processes & procedures, in addition to further developing and implementing the Intranet/Internet/Extranet-focused infrastructure requirements.
Airport Operations, Maintenance, & Security
The Maintenance Division provides maintenance coverage 24 hours a day, 7 days week including holidays. They maintain all areas of Hartsfield-Jackson outside the terminal, more specifically from the sidewalks out. The Electrical Maintenance crews maintain the taxiways; runway lights and airfield lighted directional signs.
The Operations Division is responsible for the overall supervision of day-to-day activities. This includes both airfield (airside) and terminal (landside) activities. Airside includes areas such as runways, taxiways, taxi lanes, ramps, and airspace above and around the airport and other facilities or structures accessible by the traveling public.
The Security Division maintains a safe and secure environment through proactive measures designed to protect travelers, employees and visitors. Security checkpoints prevent unauthorized weapons and dangerous items to board aircrafts. The security identification badge allows easy recognition of personnel.
Airport Planning & Development
Dan Molloy, Assistant General Manager
The Planning & Development Division is divided into three main areas of responsibility. These areas are Planning, Engineering, and Environmental and Technical Services. The division is tasked with implementing projects that allow other divisions to better serve their customers.
The Planning group focuses on activities that help define long-term goals for the Airport while supporting implementation of short-term programs. Master planning, land use and community planning, and forecasting are some of the critical activities the Planning division undertakes to support the long-term growth and viability of the airport.
The Environmental and Technical Services group is responsible for gaining environmental approvals for capital development projects and maintaining compliance with existing rules and regulations pertaining to the protection of land, water and air resources. The division also manages the Airport Noise Mitigation Program.
The Engineering group's responsibilities include the design and construction of Capital projects here at the airport. Projects range from small cosmetic improvements to construction of new, major facilities such as the fifth runway or a new terminal.
Airport Business & Finance
Eric Kaalund, Assistant General Manager
In addition to maintaining accounts payables and receivables, Business & Finance is responsible for revenue-generating activities such as Parking, Ground Transportation, Properties, and Concessions. Business & Finance’s responsibilities include Accounts Payable, or disbursing payments to vendors for goods and services; Accounts Receivable, or invoicing and collecting rents and other fees from airport concessionaires; financial analysis, or developing fees, rates, charges and forecasting and analysis. Some other divisions include Marketing, Public Relations & Intergovernmental Affairs, Audit, Property Management, Customer Service, and Community Affairs. Additionally, the group manages the Executive Conference Center, which is located on the Atrium’s third level.
Administrative Services Division
The Administration Division facilitates the Airport’s goal of being a premier airport by providing world-class administrative support services to all units within the Department of Aviation. These services include operating and capital budget management, development of management and associated business plans, and development of airport policies and procedures. Additionally, the Administration Services division is responsible for personnel administration, training and development, and customer service programs to include Host Volunteers; development, coordination and review of contracts; procurement of products and services; and general office operations.