PAYING A FINE
Question: Can I pay my fine online?
Answer: You may be able to pay your fine using your citation number or driver's license number online. However, not all citations can be paid online . Some may require a mandatory court appearance. Examples include:
*DUI
*Reckless driving
*Accidents
*Excessive speeds (over 34 MPH)
*Under age 21
*Suspended license
*Tag or insurance
Please contact Customer Care at 404-658-6940 for more informatin.
You may click here to pay now.
TRAFFIC CITATIONS
Question: What is a moving violation?
Answer: Any violation of the law committed by the driver of a vehicle while it is in motion such as:
*Exceeding the speed limit
*Driving too slowly for road conditions, particularly in a left hand lane
*Running a stop sign or red traffic light
*Failure to yield to another vehicle with the right of way
*Failure to signal for turns or lane changes
*Failure to maintain a single
*Crossing over a center divider, median or gore
*Driving on the shoulder where it is considered illegal under certain conditions
*Failure to fasten seat belt
*Failure to stop for a pedestrian at a crosswalk
*Failure to stop for a school bus when children are boarding or exiting
*Failure to secure a load to a truck or lorry
*Driving in a car pool (HOV) lane illegally
Question: My citation number is not in the system, what should I do?
Answer: Please use your driver's license number to retrieve the citation number.
Question: I used my driver's license number and the citation number and it is not on the system, what should I do?
Answer: Please contact the Customer Care at 404-658-6940 for assistance.
Question: Why can't I pay my ticket online?
Answer: There may be several reasons why you may not be able to pay your citation online or by phone pay.
1) Your ticket may not be in the system because it has not been filed with the court by the Police Officer.
2) You may have a mandatory court appearance due to an accident or other circumstances.
3) You do not have the correct citation number.
4) The citation number has been transposed because it is a duplicate number. If you are experiencing problems, please call Customer Care for assistance at 404-658-6940.
5) Your are attempting to make a partial payment. You must pay all outstanding citations.
Question: How much time do I have to pay my ticket?
Answer: You can pay your citation at least two (2) days before your court date, without penalty. This may not apply to cases that have been reset by the court.
Question: I can't make my court date, what should I do?
Answer: You may write a letter stating why you can not make your court appearance, and ask for a new court date. You may submit the letter up to two (2) days before your court date to the clerk's office at the Municipal Court of Atlanta, 150 Garnett Street, SW Atlanta, GA 30303. Please keep in mind, that the court is not obligated to grant your new court date request. It is your responsibility to contact the clerk's office to find out if your request for a new court date has been granted.
PARKING CITATIONS
Question: What is a parking violation?
Answer: A charge against a vehicle that is illegally parked.
Question: How can I pay my parking tickets?
Answer: For your convenience the Court offers automated payment services. For phone payment dial 404-658-6940, select prompt # 4 and follow the instructions. For online payment visit the City of Atlanta web site at www.atlantaga.gov and place your arrow over the "Online Services" menu on the side navigation bar. Select "Pay Parking Tickets" then enter in the citation number or your tag number. If you are unable to pay through automated systems, please visit the Court at 150 Garnett Street and pay your fine at one of our convenient payment windows.
Question: I can not retrieve my ticket number online or by phone, what should I do?
Answer: Please make sure that you have entered the correct citation number and/or automobile tag number. The automated system will ask for your seven digit citation number. If there is not a seven digit number on your citation or you have been unsuccessful with your attempts to pay your ticket(s) online, please contact our Customer Care department at 404-658-6940 for assistance.