PAYING A FINE
Question: Can I pay my fine online?
Answer: You may be able to pay your fine using your citation number (found on your ticket) or driver's license number online. However, not all tickets can be paid online . Some may require a mandatory court appearance. Examples include:
*DUI
*Reckless driving
*Accidents
*Excessive speeds (over 30 MPH)
*Under age 21
*Suspended license
*Tag or insurance
Please contact Customer Care at (404) 658-6940 for more information. Also, please note that all Municipal Court and traffic tickets paid online will be assessed a $2.50 convenience fee. Parking tickets paid online will be assessed a $2.95 convenience fee (see below for more info and link for paying parking tickets).
You may click here to pay Municipal Court or Traffic tickets now.
TRAFFIC TICKETS
Question: What is a moving violation?
Answer: Any violation of the law committed by the driver of a vehicle while it is in motion such as:
*Exceeding the speed limit
*Driving too slowly for road conditions, particularly in a left hand lane
*Running a stop sign or red traffic light
*Failure to yield to another vehicle with the right of way
*Failure to signal for turns or lane changes
*Failure to maintain a single
*Crossing over a center divider, median or gore
*Driving on the shoulder where it is considered illegal under certain conditions
*Failure to fasten seat belt
*Failure to stop for a pedestrian at a crosswalk
*Failure to stop for a school bus when children are boarding or exiting
*Failure to secure a load to a truck or lorry
*Driving in a car pool (HOV) lane illegally
Question: My citation number is not in the system, what should I do?
Answer: Please use your driver's license number to retrieve the citation number.
Question: I used my driver's license number and the citation number and it is not on the system, what should I do?
Answer: Please contact the Customer Care at (404) 658-6940 for assistance.
Question: Why can't I pay my ticket online?
Answer: There may be several reasons why you may not be able to pay your ticket online or by phone pay.
1) Your ticket may not be in the system because it has not been filed with the court by the Police Officer.
2) You may have a mandatory court appearance due to an accident or other circumstances.
3) You do not have the correct citation number.
4) The citation number has been transposed because it is a duplicate number. If you are experiencing problems, please call Customer Care for assistance at (404) 658-6940.
5) Your are attempting to make a partial payment. You must pay all outstanding tickets.
Question: How much time do I have to pay my ticket?
Answer: You can pay your ticket at least two (2) days before your court date, without penalty. This may not apply to cases that have been reset by the court.
Question: I can't make my court date, what should I do?
Answer: You may write a letter stating why you can not make your court appearance, and ask for a new court date. You may submit the letter up to two (2) days before your court date to the clerk's office at the Municipal Court of Atlanta, 150 Garnett Street, SW Atlanta, GA 30303. Please keep in mind, that the court is not obligated to grant your new court date request. It is your responsibility to contact the clerk's office to find out if your request for a new court date has been granted.
PARKING TICKETS
Question: What is a parking violation?
Answer: A charge against a vehicle that is illegally parked.
Question: How can I pay my parking tickets?
Answer: For your convenience the Court offers the following ways to pay your fine:
By Mail : Make check or money order payable to City of Atlanta. Write ticket/Citation number(s) on the front of your check or money order, and mail t Park Atlanta, P.O. Box 8816, Silver Spring, MD 20907-8816.
In Person : Municipal Court of Atlanta, 150 Garnett Street, S.W. Atlanta, GA 30303; Monday–Thursday: 7:30am-5:30pm excluding City Holidays.
By Web : www.AtlantaGa.gov and clicking on the “Pay Parking Tickets” link under Online Services. Pay with MasterCard or VISA 24 hours per day, 7 days per week by accessing our secure internet site.
By Phone : Pay with MasterCard or VISA 24 hours per day, 7 days per week using our automated payment and information system by calling toll free (888) 266-1360.
Question: I can not retrieve my ticket's citation number online or by phone, what should I do?
Answer: Please make sure that you have entered the correct citation number and/or automobile tag number. The automated system will ask for your seven digit citation number. If there is not a seven digit number on your citation or you have been unsuccessful with your attempts to pay your ticket(s) online, please contact our Customer Care department at (404) 658-6940 for assistance.