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City of Atlanta Announces Pay-by-Cell Parking Payment Option
Posted Date: 11/21/2013 10:00 AM
Mayor Kasim Reed press release header

 Mayor’s Office of Communications
55 Trinity Avenue, Suite 2500 • Atlanta, Georgia 30303

Carlos Campos, Interim Director 
404-330-6558, office 
404-617-5073, cell 
cacampos@atlantaga.gov

Valerie Bell-Smith, Sr. Public Relations Manager

Department of Public Works 
404-330-6215 (office)
678-794-8881 (cell)
vbell-smith@atlantaga.gov


FOR IMMEDIATE RELEASE: 11/21/2013

News Release

City of Atlanta Announces Pay-by-Cell Parking Payment Option

Parkmobile app will soon give customers the option to pay for parking with their smartphones

ATLANTA -  The Department of Public Works announced today that in 2014, Atlanta motorists will have greater ease and flexibility in how they pay for on-street parking. An agreement between Duncan Solutions, the City of Atlanta’s parking management company, and Parkmobile USA, a local integrated-solutions technology firm, will give Atlanta drivers the convenience of making cash-less parking payments using smart phones, cell phones, or the Parkmobile website.

To use the new pay-by-cell system, customers will need to register at www.parkmobile.com and download the free Parkmobile application onto their Android, Blackberry, iPhone, or Windows smartphones. Once registered, customers can immediately start using the system with their registered mobile phone, the internet, or by calling Parkmobile’s toll-free number (877-727-5714) to pay for parking. A small 35-cent user fee will be charged each time a customer uses the Parkmobile payment system. All of the payment options and instructions will be posted on parking meters.

“We have been looking for ways to make parking in the city more convenient,” said Public Works Commissioner Richard Mendoza. “We believe the new pay-by-cell option will significantly improve our current operations, because it will not only help customers avoid getting parking citations, but its convenience will be great for local business as well. More customers will park in metered areas when they know they won’t have to look for change or dash back to their vehicles to add time to the meter.”

Any active parking session can be extended conveniently from the customer’s phone, assuming the user hasn’t used up the allotted maximum time restriction at the specific location. No extensions to meter times can take place if the posted time limit has been met at a particular space. 

The pay-by-cell service plan will be an added payment option and is intended to complement existing parking payment options. All existing forms of payment (credit and debit cards, coins) are still valid for meter use.

Duncan Solutions and Parkmobile will begin a pilot integration of the pay-by-cell system on parking meters in Downtown Atlanta on Baker and Luckie Streets through the end of the year. The official launch of the citywide deployment is expected to be completed by February 1, 2014.

About Duncan Solutions
Duncan Solutions is a full service parking management company and a leading provider of parking management products and services to municipal and commercial clients worldwide, including parking meters, enforcement solutions, citation processing, debt collections, and integrated on-street parking management services. Founded in 1936, the company has been in the business of providing parking solutions to our clients for over 75 years and has served over 2,000 cities. Duncan Solutions manages on-street parking for the City of Atlanta, under the PARKatlanta collaborative. More information about Duncan Solutions is available at www.DuncanSolutions.com.

About Parkmobile
Parkmobile is the leading global provider of seamlessly integrated end-to-end solutions for mobile payments, parking guidance using business analytics and parking. Its offerings include mobile payments for on and off-street parking, digital parking permits, real-time enforcement and a seamless transit experience. Their services are used in 500 cities around the world by millions of registered users. Parkmobile was founded in Atlanta, Georgia and its call center, engineering team and corporate headquarters are located in the U.S. For more information please visit www.parkmobile.com, facebook.com/ParkmobileUSA or on Twitter @Parkmobile.

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For more information about the City of Atlanta, please visit http://www.atlantaga.gov or watch City Channel 26. Follow the City of Atlanta on Facebook and Twitter @CityofAtlanta. Follow Mayor Reed on Facebook and Twitter @Kasim Reed