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Innovation Report: Creative Approaches for Better Results
From forging public-private partnerships an developing initiatives that support our youth, to launching the world’s first 311 system on the cloud, the work we are doing in Atlanta is not only moving our city forward, but is setting a standard for cities nationwide.
Posted Date: 4/29/2014 5:00 PM
Innovation Delivery Team Impact Report on Improving Customer Service
Improving customer service in an organization of over 7,500 employees spread across 26 offices and departments requires discipline and dedication. Under Mayor Reed’s leadership, the City of Atlanta has been tackling this challenge through improvements to technology, business process and internal culture.
Posted Date: 4/29/2014 4:45 PM