Office of Solid Waste Services
The Office of Solid Waste Services is responsible for the collection and disposal of solid waste within the City of Atlanta. Additionally, the office provides maintenance of various rights-of-way specified in the Atlanta City Code and dead animal removal and disposal. The office also oversees the City’s recycling program; enforcing codes related to lawn maintenance and the disposal of yard trimmings; and assists in citywide emergency operations.
Administration
The Administration Division is comprised of Education and Enforcement, Waste Reduction and Management Analysis. These units are responsible for code enforcement and compliance, maintaining contracts devoted to waste reduction, recycling and composting, route analysis, mapping, off-site plan review, budget preparation and developing educational publications and activities.
Operations
The Operations Division is responsible for household garbage collection and bulk rubbish and yard trimming collection. Operational divisions are organized by function in order to increase their efficiency in operations and service delivery.
Starting Garbage Collection Service
New property owners can fax or mail a copy of their settlement statement to the Customer Service Division in order to obtain a garbage container ("Herbie Curbie"):
55 Trinity Avenue, Suite 4800
Atlanta, Georgia 30303-0326
Attention: Customer Service Division
404.330.6333 (office)
404.546.9073 (fax)
Garbage collection occurs weekly. Herbie Curbies should be placed on curb by 7p.m. the previous day and removed from curb by 7 p.m. on collection day.
2010 HOLIDAY CALENDAR
· Monday, MLK, Jr., Day, January 18, 2010
· Monday, Memorial Day, May 31, 2010
· Sunday, Independence Day, July 4, 2010
· Monday, Labor Day, September 6, 2010
· Thursday, Veterans Day, November 11, 2010
· Thursday, Thanksgiving, November 25, 2010
· Friday, December 24, 2010
· Saturday, New Years Day, January 1, 2011
Holidays that fall on Monday will be delayed one day. Holidays that fall on Friday, Saturday or Sunday do not impact regularly schedule pick up days. Collection continue on the customer’s regularly scheduled pick up day.
Backyard Pick Up Service
All persons having physical limitations which prevent placement of garbage receptacles at the curb are entitled to receive backyard collection services without charge, provided the following requirements are met:
(A) Age only criteria.
Any residence where there are no persons between the ages of 12 and 70 capable of placing garbage at the curbside.
(B) Physical Condition criteria.
Each person between the ages of 12 and 70 at a residence not capable of placing garbage at the curbside must present a certificate from a physician licensed to practice medicine by the State stating that such person is physically incapable of placing garbage at the curbside. (See City of Atlanta Ordinance, Chapter 130: Solid Waste Management, Sec.130-37(c)(3)).
If you are receiving backyard garbage collection service and fail to meet the criteria listed above then you must submit a payment of $962.21 per year to cover the cost of this service. This entitles you to receive backyard garbage collection from January 2nd through December 30th. (See City of Atlanta Ordinance, Chapter 130: Solid Waste Management, Sec. 130-84(4) and Sec. 130- 37(c)(2)).
Additionally, each year, all persons receiving backyard garbage collection service must be recertified as to the physical condition preventing the placement of garbage at the curbside. (See City of Atlanta Ordinance, Chapter 130: Solid Waste Management, Sec.130-37(c)(5)).
Please contact the Department of Public Works Customer Service Division at (404) 330 – 6333 if you would like to apply or have additional questions.
Curbside Scheduling & Services
Neighborhood Clean Up Guidelines
Recycling Program
Solid Waste Billing
Solid Waste Service Charges - Frequently Asked Questions
Solid Waste Services Initiative - Curbing Waste