Ransomware Incident Update:

The City of Atlanta experienced a ransomware cyberattack. While most customer-facing applications are fully functional, a few systems are still being restored. For the most up-to-date information on available services, please visit the Ransomware Cyberattack Information-Hub. More...

Public Works

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Commissioner | William M. Johnson

The mission of the Department of Public Works is to deliver industry leading Public Works services that maintain and improve the City’s infrastructure through strong community partnerships, transparent policies, and sustainable procedures utilizing a highly effective and dedicated workforce leading to increased public safety, health and wellness for the residents of Atlanta.

Contact Information

City of Atlanta
Department of Public Works

55 Trinity Avenue, SW
Suite 4700
Atlanta, Georgia 30303
Tel: 404.330.6240
Fax: 404.658.7552

Customer Service
Tel: 311 (Metro Atlanta area only) or 404.546.0311

Office of the Commissioner
Tel: 404.330.6240
William M. Johnson

James A. Jackson, Jr.
Deputy Commissioner 

Office of Solid Waste Services
Tel: 404.330.6236
Gayla Dodson
Program Management Officer

Office of Transportation
Tel: 404.330.6501 
Cotena Alexander
Program Management Officer

Capital Projects
Tel: 404.330.6739
Barrington Brown, PE 
Interim Program Management Officer
Operations, Engineering & Analysis

Office of Fleet Services
Tel: 404.622.7681
Dale Fambrough
Program Management Officer

William "Bill" Eckel

Tracey Woods

For issues related to water and sewer, please call 311 (Metro Atlanta area only) or 404.546.0311 or visit

NOTE: For garbage collection, or to receive a trash bin call 311. For issues related to water and sewer, please call the Department of Watershed Management at 311.

Departmental News, Events & Information

Renew Atlanta 2015 Infrastructure Bond

Solid Waste Services
Recycling with Cartlanta & Recycling Perks

Transportation Services & Projects

Report a Pothole or Sidewalk Hazard

Do you have a question or concern for Public Works?


The City of Atlanta is pleased to provide residents and customers with Atlanta 311 (ATL311). 311 is Atlanta’s primary phone number for government information and non-emergency services. Whether you’re a resident, business owner, or visitor, help is just a click or call away. Call 311(Metro Atlanta area only) or (404) 546-0311.

City of Atlanta Parking Meter Installation Notification 

The Department of Public Works would like to notify you of our intent to install parking meters in various locations throughout the City of Atlanta. Installing parking meters in the approved areas will provide the unique opportunity to improve access to local businesses and destinations. DPW plans to begin the installation process in March 2018. In our continued effort to provide outstanding customer service, we look forward to hearing from you on ways we can improve the on-street parking system throughout the city. To provide feedback regarding the installation of parking meters, please contact the Office of Transportation via email at

 Meter Installation Locations:

  • NPU B
  • NPU E
  • NPU M

For more details on the City of Atlanta’s On-street Parking Program visit,

National Public Works Week: May 20-26 2018


Delay in Yard Trimmings Collections

yard trimming


Spring Weather & Seasonal Flooding Tips

know your flood risks



What You Should Know About Flood Safety

  • Make a family emergency communication plan and include pets.
  • Have emergency supplies in supplies in place at home, at work, and in the car.
  • Check on your neighbors to make sure they’re okay.
  • Know what to do before, during, and after a flood.
  • Flood insurance takes 30 days to take effect, so purchase now to protect your family.
  • Listen to local officials by radio, TV or social media
  • Evacuate when advised by authorities or if you are in a flood or flash flood prone area.
  • If you are on high ground above flooded areas, being prepared to stay where you are may be the best protection.
  • Never drive or walk through flooded streets; Turn Around, Don’t Drown! Do not go through flood waters.

Basic Safety Tips

  • Turn Around, Don’t Drown!
  • Avoid walking or driving through flood waters.
  • Do not drive over bridges that are over fast-moving floodwaters. Floodwaters can scour foundation material from around the footings and make the bridge unstable.
  • Just 6 inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • If there is a chance of flash flooding, move immediately to higher ground.
  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.
  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.

Solid Waste Management Industry Forum

On Thursday, September 28 the City of Atlanta hosted an industry forum to introduce its planned procurement approach for Solid Waste Management Services.

Solid Waste Industry Forum Attendee List

Current/Pending Transportation Projects

DPW provides weekly updates on transportation projects that may impact your daily commute. 

Listing of Current Projects 

Office of the Commissioner 

The Office of the Commissioner provides leadership and direction for the overall management and operation of the Department Public Works. It provides support services for the management of departmental operations. These support services include human resource and labor relations; budget administration and management; monitoring of contracts, grants, and assessments; communications & community engagement; analysis of operations for improving effectiveness and efficiency; and coordination of legislative affairs for the department. 

Office of Solid Waste Services

The Office of Solid Waste Services is responsible for the collection and disposal management of solid waste within the City of Atlanta. This office is also responsible for waste reduction and recycling; landfill post-closure management; solid waste management and analysis; education and enforcement; street sweeping and cleaning; dead animal removal; facilitating the Keep Atlanta Beautiful program, and assisting with city-wide emergency operations.

Office of Transportation

The Office of Transportation is responsible for overseeing and maintaining the City's infrastructure. It provides a variety of services to the residents of Atlanta, internal operating departments, and governmental agencies. This office is comprised of Capital Projects, Technical Services, Infrastructure Project Development, Crew Construction & Maintenance, Condition Assessments and Permits, the Public Parking Program.

Office of Fleet Services

The Office of Fleet Services is responsible for the acquisition, maintenance and disposal of the City of Atlanta’s motorized equipment fleet of 4,673 units and 756 components, totaling over 5,429 pieces. This Office is also responsible for the purchasing and dispensing of over three million gallons of fuel annually. Additionally, this office partners with other City departments in the delivery of critical City services.


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