Vision

Maintain clean, safe, and thriving neighborhoods with a world-class sanitation workforce that provides exceptional services to Atlanta residents.

Mission

We will make Atlanta a vibrant place to live, work, and visit through an integrated system of waste collection, innovative technology, responsive customer service and education to provide a healthy and safe community for generations to come.

Solid Waste Rate Adjustments

Solid Waste Rates Adjustments FAQs

Residential Solid Waste Service Enhancements

Letter to Commercial Property Owners

Find Your Commercial Tier

On Thursday, September 28, 2017, the City of Atlanta hosted an industry forum to introduce its planned procurement approach for Solid Waste Management Services.

Solid Waste Management Industry Forum

Solid Waste Industry Forum Attendee List

Questions about your Solid Waste bill? Please contact the Fulton County Tax Commissioner's Office at (404) 613-6100.

For questions about Solid Waste services, please contact ATL311 by dialing 3-1-1 or
(404) 546-0311 (Outside Metro Atlanta).

As of April 1, 2019, Bulk Pick-Up is a Scheduled Service Only.
&
Beginning July 1, 2019, a $325 Fee will be Imposed for Improper Placement of Bulk Items or Exceeding the 12 Provided Collections.

Bulk Collection Promo

 ATL311

For questions regarding collections, please contact the Customer Service Call Center, Monday - Friday, 7:00 am - 8:00 pm, by dialing 311(Metro Atlanta area only) or 404.546.0311.

 Keep Atlanta Beautiful Commission 

Keep America Beautiful Affiliate serving the City of Atlanta.

Adopt a Spot/Street 

Adopt a public space for litter prevention and beautification

Cartlanta Recycling Program

The City of Atlanta encourages you to reduce, recycle and reuse!

Clean It Up Atlanta Amnesty Day

A concentrated effort to host a citywide amnesty clean-up day

Neighborhood Clean-Up Guidelines/Dumpster Request

The Department of Public Works would be happy to assist with your neighborhood clean-up project.

Contact Information

City of Atlanta
Department of Public Works
55 Trinity Avenue, SW
Suite 4700
Atlanta, Georgia 30303
Tel: 404.330.6240
Fax: 404.658.7552

Customer Service
Tel: 311 (Metro Atlanta area only) or 404.546.0311
Website: www.atl311.com

Office of the Commissioner
Tel: 404.330.6240
James A. Jackson, Jr.
Commissioner 
Email: jamesjackson@atlantaga.gov 

Office of Solid Waste Services
Tel: 404.330.6236
Gayla Dodson
Program Management Officer
Email: gdodson@atlantaga.gov