Shareable Dockless Mobility Devices

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BACKGROUND  

Dockless scooters and bikes provide an alternative, flexible transportation choice for Atlanta residents and visitors to get around. On March 2, 2020 the City of Atlanta City Council voted to adopt Ordinance 20-O-1174 establishing a new permit structure for allowing companies to operate these devices. Additional Administrative Regulations apply to all Permit holders: Administrative Regulations for Permit Holders

Monthly Data Report (Feb 2019-March 2020)

2019 E-Scooter Survey Results

2020 PERMIT APPLICATION PROCESS 

Applications are reviewed by the Department of Transportation. If you have any questions, please contact: mobility@atlantaga.gov. We will provide answers to all questions on an online FAQ document that is available for all applicants to view. https://bit.ly/sdmdfaq 

 

2020 SDMD Awarded Permits 

Permit Application Schedule 

Application Opens April 6, 2020
Application Due to City April 27, 2020 by 11:59PM
Permit Awardees Announced    May 11, 2020
Permit Start Date June 1, 2020

 

APPLICATION DOCUMENTS 

FOR OPERATORS PERMITTED ON OR AFTER JUNE 1, 2020

Administrative Regulations 
Administrative Regulations apply to all Permit holders: Administrative Rules and Regulations for Permit Holders. 

Monthly Reports 
Operators are required to submit monthly reports sharing quantitative and qualitative summaries of devices, safety, operations, and education efforts. A detailed list of all required elements is located in the Administrative Regulations. Below is the template that shall be used to submit each report.  

Monthly Report Template

 

ENFORCEMENT

  • The Department of Transportation will enforce: 
    •  The conditions of the Permit for each company operating.
    • Appropriate parking of all devices.  
 

ADMINISTRATIVE ZONES CURRENTLY IN EFFECT

NIGHTTIME RIDING RESTRICTION 
There is currently a Nighttime Riding Restriction for rented scooters/e-bikes that are permitted through the City’s Shareable Dockless Mobility Device Permit and rented through an App (such as Bird, Boaz, Bolt, Jump, Lime, Lyft, Spin, or Wheels). No devices may be rented from 9:00PM-4:00AM.

Relay Bikeshare and personal bikes, personal scooters, personal e-bikes, or any other personally owned device are NOT affected by the nighttime no-ride zone. You may continue to ride at any time. As always – remember your lights if it’s at night. 

REDUCED SPEED ZONES

SDMD Speed Zone

Parking Zones
Map of Atlanta Beltline Parking and No Parking Zones
List of Allowed Beltline Parking Zones

FOR ATLANTA RESIDENTS, BUSINESSES, AND VISITORS

Educational Resources

#ScootSmart Educational Flyer

Scoot Smart Kick Off Video

APD PSA Video

ATL Planning Instagram

ATL Planning Twitter

ATL Planning Facebook

How To Ride a Scooter

Move Smart: An Enforcement Officer’s Guide to Creating Safer Streets for People Who Walk, Bike, or Scoot in Atlanta. 

DCP Ramps Up Scooter Regulations

To request digital copies of these handouts, contact us at mobility@atlantaga.gov

 

How do YOU #ScootSmart? 

 

 A close up of a sign Description automatically generated

“Never Ride on Sidewalks” stickers remind everyone that riding on the sidewalk is NEVER allowed. Always ride in bike lanes, on multi-use trails, or in the street.

 

 

  

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"Park Here” stickers show great examples of dockless parking locations. DO park here. DO park at similar locations that leave space for people walking and using wheelchairs.

 

 Riding Rule of Thumb - Ride Right, Ride Safe

  • Do NOT ride on the sidewalk
  • Do ride where bikes are allowed:
    • bike lanes,
    • on shared use paths including on the BeltLine and in City Parks
    • on the street – in the rightmost lane
  • Do follow traffic laws
  • Do pay attention to where you’re riding
  • Do wear a helmet
  • Do ride one person per device
  • Do NOT use a cell phone while riding

Parking Rule of Thumb– Leave 5 feet & Keep it Neat

  • Do leave 5 feet clear for walking
  • Do NOT park on narrow sidewalks – keep riding until you find a good place to park
  • Do park at bike racks
  • Do park along the curb
  • Do park devices upright
  • Do NOT block crosswalks, doorways, driveways, or anything else!
  • Do NOT park at a Relay Bikeshare Station
  • Do NOT park on vegetation or landscaping

 

 Dockless Riding  Dockless Parking

 

 

Special Event Planning

If you are planning or hosting a community event that requires special considerations for dockless devices such as no-ride zones, slow-down zones, parking/no-parking zones, or other items, contact us at mobility@atlantaga.gov. The Office of Mobility Planning provides assistance in creating zones and communicating requests and requirements with dockless companies. We also have signage to help identify special event parking for scooters and bikes. Event organizers can temporarily check-out signage to help manage their event footprint. See example below:

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FOR OPERATORS PERMITTED PRIOR TO JUNE 1, 2020

Dockless Mobility Device Permits and Regulations
Administrative Regulations apply to Shareable Dockless Mobility Device Permit holders permitted prior to June 1, 2020: 

Administrative Regulations for Permit Holders 

 

Monthly Reports

Operators are required to submit monthly reports sharing quantitative and qualitative summaries of devices, safety, operations, and education efforts. A detailed list of all required elements is located in the Administrative Regulations. Below is the template that shall be used to submit each report. 

Monthly Report Template


Frequently Asked Questions

Is a helmet required to ride?
We strongly encourage you to use a helmet while riding a scooter or bike, but it is not required by law for adults over the age of 16. 

Is there an age requirement for riding?
The City of Atlanta does not have an age requirement. However, each company sets their own age policy. Check with each company to verify their requirements.

Can my child or friend ride with me on the same device?
No. Only one rider per scooter or bike is allowed.

Can I use my cell phone while I ride?
No. Using a cell phone while operating these devices can lead to distraction and create a dangerous situation. Wait until you park before using your cell phone for any reason.

What if I get injured either while I ride or by another rider?
Contact 911. Injuries may need to be treated by emergency services. The Atlanta Police Department will also document the location and circumstances of any crashes or injuries, which helps us improve safety

What if I have my own e-scooter or e-bike? 
Great! We applaud your use of this non-car mode of transportation. You still need to follow all the rules regulating riding and parking these devices.

I found a device that is parked illegally or broken. Who should I call?
Notify the company if a device needs to be fixed or moved:

     Bird Scooter  black and white (866) 205-2442, hello@bird.co or in-app
     Jump Scooter red and black (844) 505-9155 or support@jump.com
     Wheels Scooter  Has Seat - teal, black (888) 240-7120 or support@wheels.co
     Boaz Bikes  Has Seat - blue, black  atlanta@boazbikes.com

 

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