Shareable Dockless Mobility Devices

Print
Press Enter to show all options, press Tab go to next option

When we say “Shareable Dockless Mobility Device”, we are referring to the small, shareable transportation devices popping up around town such as electric scooters or bikes. Other similar terms that you may have heard include: ‘Dockless Devices’, ‘Micro-Mobility’, ‘Shared Mobility’, and others.

These devices provide an exciting new option for people to move around and we wish to support efforts to provide new transportation choices for Atlanta residents and visitors. Therefore, we created rules that provide an equal playing field for companies that allow these new devices to expand our mobility options while also protecting public health and safety.

On January 7, 2019 the City of Atlanta City Council voted to adopt Ordinance 18-O-1322 regulating the operations of Shareable Dockless Mobility Devices. The Ordinance establishes a set of Administrative Regulations that applies to SDMD Permit holders: Administrative Rules and Regulations for Permit Holders 

The Department of City Planning is currently not accepting Shareable Dockless Mobility Device Permits as per Executive Order 2019-5 executed on July 24, 2019. 

Dockless Report February-May

Nighttime Riding Restriction 

There is currently a Nighttime Riding Restriction for scooters/e-bikes that are permitted through the City’s Shareable Dockless Mobility Device Permit and rented through an App (such as Bird, Boaz, Bolt, Jump, Lime, Lyft, Spin, or Wheels). No devices may be rented from 9:00PM-4:00AM.

Relay Bikeshare and personal bikes, scooters, e-bikes, or any other personally owned device are NOT affected by the nighttime no-ride zone. You may continue to ride at any time. As always – remember your lights if it’s at night. 

How do YOU #ScootSmart? 

 

 A close up of a sign Description automatically generated

“Never Ride on Sidewalks” stickers remind everyone that riding on the sidewalk is NEVER allowed. Always ride in bike lanes, on multi-use trails, or in the street.

 

 

  

A close up of a sign Description automatically generated

"Park Here” stickers show great examples of dockless parking locations. DO park here. DO park at similar locations that leave space for people walking and using wheelchairs.

 

 Riding Rule of Thumb - Ride Right, Ride Safe

  • Do NOT ride on the sidewalk
  • Do ride where bikes are allowed:
    • bike lanes,
    • on shared use paths including on the BeltLine and in City Parks
    • on the street – in the rightmost lane
  • Do follow traffic laws
  • Do pay attention to where you’re riding
  • Do wear a helmet
  • Do ride one person per device
  • Do NOT use a cell phone while riding

Parking Rule of Thumb– Leave 5 feet & Keep it Neat

  • Do leave 5 feet clear for walking
  • Do NOT park on narrow sidewalks – keep riding until you find a good place to park
  • Do park at bike racks
  • Do park along the curb
  • Do park devices upright
  • Do NOT block crosswalks, doorways, driveways, or anything else!
  • Do NOT park at a Relay Bikeshare Station
  • Do NOT park on vegetation or landscaping

 

 Dockless Riding  Dockless Parking

 

Educational Resources

#ScootSmart Educational Flyer

Scoot Smart Kick Off Video

APD PSA Video

ATL Planning Instagram

ATL Planning Twitter

ATL Planning Facebook

How To Ride a Scooter

Move Smart: An Enforcement Officer’s Guide to Creating Safer Streets for People Who Walk, Bike, or Scoot in Atlanta. 

DCP Ramps Up Scooter Regulations

To request digital copies of these handouts, contact us at mobility@atlantaga.gov

 

Special Event Planning

If you are planning or hosting a community event that requires special considerations for dockless devices such as no-ride zones, slow-down zones, parking/no-parking zones, or other items, contact us at mobility@atlantaga.gov. The Office of Mobility Planning provides assistance in creating zones and communicating requests and requirements with dockless companies. We also have signage to help identify special event parking for scooters and bikes. Event organizers can temporarily check-out signage to help manage their event footprint. See example below:

Resized_20190201_140948

 

Dockless Mobility Device Permits and Regulations

In February, 2019, the City of began issuing permits to scooter/e-bike companies for up to 2,000 devices per company. Since February, the City of Atlanta has permitted 9 companies for a total of 12,700 devices.

The Department of City Planning is currently not accepting Shareable Dockless Mobility Device Permits as per Executive Order 2019-5 executed on July 24, 2019. 

The Ordinance also establishes a set of Administrative Regulations that applies to Shareable Dockless Mobility Device Permit holders: 

Administrative Rules and Regulations for Permit Holders 

Permitted Shareable Dockless Mobility Devices and Operators as of 7/2 /2019

Operator # of Permitted Devices 
 Bird 2,000
 Boaz  200
 Bolt 1,000
 Gotcha  500
 Jump 2,000
 Lime 2,000
 Lyft 2,000
 Spin 2,000
 Wheels 1,000

 

Monthly Reports

Operators are required to submit monthly reports sharing quantitative and qualitative summaries of devices, safety, operations, and education efforts. A detailed list of all required elements is located in the Administrative Regulations. Below is the template that shall be used to submit each report. 

Monthly Report Template

Fees

Annual Permit Fee (Up to 200 Devices)    $12,000
                                                                     
Impound Fee                                               $75 per device
Storage Fee for Impounded Devices        $25 per device per day (after the first day)


Frequently Asked Questions

Is a helmet required to ride?
We strongly encourage you to use a helmet while riding a scooter or bike, but it is not required by law for adults over the age of 16. 

Is there an age requirement for riding?
The City of Atlanta does not have an age requirement. However, each company sets their own age policy. Check with each company to verify their requirements.

Can my child or friend ride with me on the same device?
No. Only one rider per scooter or bike is allowed.

Can I use my cell phone while I ride?
No. Using a cell phone while operating these devices can lead to distraction and create a dangerous situation. Wait until you park before using your cell phone for any reason.

What if I get injured either while I ride or by another rider?
Contact 911. Injuries may need to be treated by emergency services. The Atlanta Police Department will also document the location and circumstances of any crashes or injuries, which helps us improve safety.

I found a device that is parked illegally or broken. Who should I call?
Notify the company if a device needs to be fixed or moved:

     Bird Scooter  black and white (866) 205-2442, hello@bird.co or in-app
     Bolt Scooter  yellow and black (800) BOLT-143, support@boltoffice.com
     Gotcha Scooter or Bike Teal/blue, black  (844) 254-7174, support@ridegotcha.com
     Jump Scooter red and black (844) 505-9155 or support@jump.com
     Jump Bike red and black (833) 300-6106 or support@jump.com
     Lime Scooter  green, black, and white (888) 546-3345, support@limebike.com, or in-app
     Lyft Scooter  pink/purple stripes (877) 452-6699 or in-app
     Wheels Scooter  Has Seat - teal, black (888) 240-7120 or support@wheels.co

What if I have my own e-scooter or e-bike? 
Great! We applaud your use of this non-car mode of transportation. You still need to follow all the rules regulating riding and parking these devices.

How will the City enforce these new laws?

  • The Department of City Planning enforce the conditions of the Permit for each company operating.
  •  The Department of Public Works will enforce appropriate parking of all devices. They will monitor the sidewalks and streets and remove devices as necessary.
  •  The Atlanta Police Department will monitor and enforce appropriate riding behavior.

  • Devices found to be in violation of the City Code Sections 150-404 will be subject to
    impoundment and storage by the Department of Public Works at the Operator’s expense.                                                          o Any device impounded and stored by the City of Atlanta will be considered deployed by
              the Operator and will be counted as one of the Operators permitted devices.                                                           o These devices may be impounded at (Storage) 124 Claire Drive SW, Atlanta GA 30315,
             Monday thru Friday between 8:00 A.M. to 3:30 P.M., except Holidays.                                                                                      
    oThe City of Atlanta will impose a $75 fee for impoundment and the first day of storage, and $25 daily for additional days devices are not retrieved by the operator. All fees will be sent as a monthly invoice to the operator at the end of the month.

  •  The Atlanta Police Department will monitor and enforce appropriate riding behavior. Check out APD’s information on scooters and e-bikes.

Reduced Speed Zones and No Parking Regulations

SDMD Speed Zone

Allowed Parking and No-Parking Zones

Map of Parking and No Parking Zones

List of Zones in effect as of July 19th 

  1. Type A (8 Devices per company)

    1. Irwin St. 

    2. 10th & Monroe

    3. Lena St .

    4. Allene Ave.

    5. University Ave.

  2. Type B (4 Devices per company)

    1. Westminster Dr.

    2. Evelyn St.

    3. Trader Joes Shopping Center Entrance

    4. Greenwood Ave.

    5. Ponce City Market Entrance (North)

    6. Ponce City Market Entrance (South)

    7. Angier Springs Rd.

    8. Dallas St. 

    9. Historic Fourth Ward Park Entrance

    10. Telephone Factory Lofts

    11. Ralph McGill Blvd.

    12. Historic Fourth Ward Skatepark

    13. Elizabeth St.

    14. E Ave NE

    15. Highland Walk Apartments

    16. John Wesley Dobbs Ave.

    17. McGruder St.

    18. Edgewood Ave.

    19. Krog St. & DeKalb Ave.

    20. Estoria St. & Wylie St. 

    21. Wylie St. & Flat Shoals Ave.

    22. Kirkwood Ave.

    23. Fulton Terrace

    24. Memorial Dr. 

    25. Lee St. Entrance

    26. Donnelly Ave. (SE)

    27. Donnelly Ave. (NW)

    28. Lawton St. 

    29. White St. 

    30. Cascade Ave.

    31. Lucile Ave. (W)

    32. Lucile Ave. (E)

    33. Westview Path Entrance

    34. W Fair St.

    35. Fenwood St. 

    36. Jasper St. 

    37. MLK Jr. Dr. 

    38. Harwell St. 

 

View Full Site