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Watershed Management

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Commissioner Powell

 Commissioner of Watershed Management | Kishia L. Powell  

The Department of Watershed Management is a trusted regional public utility serving 1.2 million customers each day.  Core services of the Department include treatment and delivery of safe drinking water, treatment and collection of wastewater and management of stormwater in the City of Atlanta.

To distinguish ourselves as leaders in innovation, service and value.


  • Delivering excellent customer service through a motivated, skilled, and empowered workforce 

  • Ensuring treatment and delivery of high quality drinking water as well as collection and reclamation of wastewater to a high standard while implementing innovative solutions for resource recovery 

  • Sustainable stormwater management, integrated planning and mitigation of the adverse impacts of flooding, while leveraging partnerships to protect, restore and enhance our watersheds 

  • Building the capacity to be a strong partner in the resilience of our City

Core Values 
Teamwork: focusing our collective strengths to deliver service

Integrity: adhering to high ethical standards; doing the right thing at the right time for the right reasons

Customer Centric: understanding needs and delivering on our promises

Accountability: accepting responsibility for our actions

Employee Commitment: valuing our employees as our most valuable resource

Please click here to go to for in-depth Department information.

Contact Information  

City of Atlanta 
Department of Watershed Management
72 Marietta Street NW
Atlanta, Georgia 30303

Call: 311 or 404-546-0311 for Customer Service Requests / Water & Wastewater Emergencies (Main breaks, sewer spills etc.)
Call Center eFax: 770-979-6787-- Documents required to start water service

All Media Inquiries 404-546-3200 or email

Open Records Request 404-546-3200 or email

PlanCareers Pay Bill

Key Executive Team Members 

Office of the Commissioner 
Calvin D. Farr, Jr.  
Assistant Commissioner

Office of the Commissioner
Andrada Butler
Chief Administrative Officer

Office of the Commissioner
Policy and Intergovernmental Affairs
Cristi C. Walker

Office of Financial Administration
Mohamed Balla 
Deputy Commissioner 

Office of Communications and Community Relations
Rukiya Campbell, APR
Tel: 404-546-3200

Office of Customer Care and Business Services
Quinn Jackson 
Deputy Commissioner

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