The Mayor's Office of Constituent Services (OCS) acts as the Mayor's customer service center to the community, to ensure that residents are receiving City services in a timely, cost-efficient and satisfactory manner.
When residents of communities have an issue with a City agency or service, OCS acts as the go-between to voice concerns, resolve complaints and address any other issues that may arise.
The Office of Constituent Services also:
- Attend community meetings and meet with citizens to keep them informed of City services and changes.
- Provide community crisis intervention.
- Network with social service agencies, communities, businesses and religious organizations to promote cooperation, creative initiatives and involvement with the City.
- Develop community outreach projects to support and advocate for a higher quality of life for all residents of the City of Atlanta.
We're here to listen and help
If you need assistance with a neighborhood issue or have a problem involving a city department, please contact the OCS Quality Care Center at 404.330.6026 or call 3-1-1, Atlanta's primary phone number for government information and non-emergency services.
|Office of Constituent Services|
|55 Trinity Avenue, SW|
|Atlanta, Ga 30303|
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