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Customer Service Survey

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Within the City of Atlanta, we are striving to create a culture that is focused on the customer and providing a customer service experience that is accountable, responsive and efficient and we need YOUR help!

As a valuable customer of City of Atlanta services, we are asking for your feedback on the City’s customer service culture and your experience interacting with City employees. If you have recently been in contact with City staff to request information or support on a City Service, we ask that you take 5 minutes to complete the short Customer Service Survey.

The input you provide on this survey will be used to help us better tailor our customer service strategy to meet Citizen needs.

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